Frequently Asked Questions
Everything you need to know about the Cumulus Coffee experience.
What makes Cumulus Coffee different from standard roasts?
We specialize in ethically sourced, small-batch beans roasted specifically for home brewing, ensuring a cafe-quality aroma and flavor profile in your own kitchen.
How long will it take for my coffee to arrive?
To ensure maximum freshness, we roast to order. Standard shipping typically takes 3-5 business days depending on your location.
Do you offer a subscription service?
Yes, our 'Cloud Club' subscription allows you to receive your favorite blends on a recurring schedule while saving 15% on every order.
What is your return policy on coffee products?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if you are unsatisfied with your order, please contact us within 14 days for a resolution.
Is your packaging eco-friendly?
Sustainability is core to our mission. Our coffee bags are 100% compostable, and our shipping boxes are made from recycled materials.
Do you sell coffee brewing equipment?
Currently, we offer a curated selection of pour-over kits and grinders designed to help you achieve the perfect brew at home.